F.A.Q

If you still have questions, you’re in the right place. This programme is designed to be transparent and supportive. We want you to understand before you begin.

From day one, you're not on your own. Light email support is included free for your first month — so if you have questions or need reassurance as you find your feet, help is there.
From month two, ongoing support continues at just £29/month — available for as long as it feels helpful, and easy to cancel when you feel confident flying solo.
For those who want more during those crucial first 30 days, a daily email prompt course runs alongside the 30-Day Kickstart programme — keeping you guided, on track, and gently accountable every step of the way.
And for those who want the highest level of support, Personal Coaching is available on a rolling monthly basis — real contact, real conversation, real accountability, for as long as you need it.
You choose the level that feels right. There's no pressure to do more than you need — and no shortage of support if you want it.

No. RESET 3-2-1 is a one-time purchase with lifetime access. You pay once and the programme is yours to keep.
The only ongoing costs are for support — and only if you choose it. Email support is included free for your first month, after which it continues at £29/month if you want it. Personal Coaching is available on a rolling monthly basis for those who want more. Everything is optional, and everything is cancellable at any time.
You are always in control of what you pay.

No. RESET 3-2-1 is a structured lifestyle system, not a fasting app. It combines education, habit-building, mindset, and simple tracking to help your body move into fat-burning in a sustainable way. The 12-hour overnight fast is one gentle, natural part of the complete 3-2-1 framework — not the focus, just one piece of a system that works together.
Longer fasts can be beneficial and are explored within the programme — but they are entirely optional. The system is designed to work without them.
Yes. RESET 3-2-1 was designed with women over 35 in mind, including those in perimenopause and menopause. The programme focuses on consistency, nervous system safety, and realistic rhythms rather than restriction.
No. RESET 3-2-1 does not require intense or excessive exercise. Movement is encouraged, but in a way that supports your body rather than stresses it.  The programme includes simple, effective exercises you can do at home without any equipment. Movement is about consistency, not intensity.
RESET 3-2-1 begins with a short preparation phase. Most people spend 1–2 weeks reading and understanding the system before starting Day 1 of the Kickstart plan.
This mental preparation is intentional — it helps you approach change calmly and consistently, rather than rushing and burning out.
If you’re feeling eager to begin straight away, that’s completely understandable. The preparation phase is part of the process and often creates the biggest shift before any tracking even starts.

RESET 3-2-1 isn’t built around willpower, timers, or quick fixes.
It’s a structured system that starts with understanding how your body works, then builds habits around meals, fasting, movement, and mindset in a way that’s sustainable long-term.
Instead of asking you to “try harder”, RESET 3-2-1 focuses on changing how you think about food and your body first — so the practical steps feel simpler and more natural over time.
SPARK supports this process, but it’s not the programme itself. The programme is the system, the structure, and the way it’s delivered.

No. The SPARK tracker works on any computer or tablet with a web browser.. Plus all tracking pages are available as printable PDFs in your manual if you prefer pen and paper.
Yes. The faith component is completely optional. The physical and mental strategies work powerfully on their own. Use what resonates with you and skip what doesn't.
Many participants notice changes in energy, appetite, and mindset within the first few weeks after starting the Kickstart plan. Weight loss varies by individual but averages 4-8 pounds or 6" off your body measurements in the first month. The initial preparation phase is an important part of creating lasting results later
The manual is designed to be read gradually and revisited, not rushed. You’re encouraged to absorb the material at your own pace, and the guided Kickstart support helps clarify what matters most at the beginning. Most women find it eye-opening, enjoyable and an easy read.
No—the RESET 3-2-1 programme itself is a one-time purchase that gives you ongoing access to the programme materials.
During the initial founders phase, guided support is included for the first 30 days. After that, continued support is optional and available as a monthly subscription for those who want ongoing accountability and guidance. You’re free to continue with support for as long as it feels helpful or to continue independently.
The current version of the SPARK tracking tool is included with the programme and remains yours to use. Future versions or expanded features may be offered separately, but no subscription is required to continue using what you already have.

RESET 3-2-1 is a guided programme that requires participation and engagement, particularly during the first phase.
During the founder's members stage, our priority is supporting you properly rather than offering a no-questions-asked refund. If you’re struggling, not seeing progress, or feeling unsure at any point, we’ll work with you to understand what’s happening and help you get back on track.
If, after genuinely engaging with the programme and the included support, it becomes clear that RESET 3-2-1 is not the right fit for you at this time, we’ll discuss appropriate next steps on a case-by-case basis.

Yes. RESET 3-2-1 includes plant-based and vegan-friendly options and focuses on flexible, sustainable eating rather than rigid rules.The program works for any eating style! We include 50+ recipes with plant-based options, and the 3-2-1 framework adapts to your dietary preferences.
Many people with health considerations can follow RESET 3-2-1, but if you have medical conditions or are taking medication, you should consult your healthcare professional before starting.
The gentle overnight fast is optional and can be adjusted. The core 3-2-1 eating framework (3 meals, 2 snacks) works even without extended fasting. We'll show you how to adapt it.
No! We've designed RESET 3-2-1 to free you from the exhausting cycle of counting, measuring, and obsessing over numbers. The SPARK points system does the heavy lifting for you. Instead of tracking every calorie, you simply log your choices – whether you had higher-fat meals, skipped movement, or indulged in treats – and SPARK calculates your points and predicts your results. You stay accountable without the mental burden of traditional tracking. It's freedom with structure.
SPARK is your intelligent tracking companion. Each day, you earn points based on your choices within the 3-2-1 framework. Higher fat meals? You'll earn fewer points. Skip movement? Fewer points.  Indulge in treats or alcohol? Fewer points. But stay on track with lean proteins, plenty of movement, and skip the extras? Maximum points. SPARK tallies your daily score and shows you your status - FLYING, EXCELLENT, GOOD, SLOW or WARNING. This isn't punishment: it's prediction. You control your transformation, SPARK just shows you want to expect based on your choices.
Not if you're following the framework. Three meals, two snacks, and strategic food choices keep you satisfied throughout the day. The program teaches you how to eat for energy and fullness, not deprivation. If you're genuinely hungry, you'll learn to adjust portions and choices while still getting results. This is nourishment, not starvation.
RESET 3-2-1 can be followed whether you are using weight-loss medication or not.
For women who are using medications such as Ozempic or Mounjaro, the programme provides the structured eating patterns, movement guidance, and behavioural awareness that support long-term sustainability alongside medical care.
For those considering medication, RESET 3-2-1 offers a comprehensive framework that many women choose to implement either before or alongside medical support.
And for women who prefer not to use medication — or for whom it is not appropriate — the programme provides a clear, structured approach to achieving sustainable results independently.
Because lasting change is built through daily habits, understanding, and consistency — regardless of the tools used along the way.

While our signature 3-2-1 framework uses the 10g fat guideline, we can adapt the program for those who prefer calorie counting. Simply mention this during onboarding, and we'll provide you with the calorie-equivalent bands for the SPARK tracker."
After the initial 30-day Kickstart phase, you’ll continue using the programme independently, following the same RESET 3-2-1 framework.
From Month 2 onwards, optional ongoing support is available through the RESET Circle for those who want continued accountability, guidance, and connection — while remaining fully in control of their own pace.

If you’re not sure whether RESET 3-2-1 is right for you, you’re very welcome to get in touch. Catherine is happy to answer questions and help you decide whether this programme fits your current situation.
No. The core programme is complete and designed to work independently. The RESET Circle provides additional ongoing support for those who want continued connection and accountability.
You keep lifetime access to the core programme and SPARK. You'll lose access to ongoing check-ins, the community platform, and future premium SPARK features.
Premium features are currently in development. All programme owners will automatically receive the upgraded basic version at no additional cost. Advanced coaching features within SPARK will be available to RESET Circle members when released.
The RESET Circle is available after you complete Month 1 of the programme. This ensures you've had time to fully engage with the system before deciding if ongoing support is valuable to you.