Privacy

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PRIVACY NOTICE

RESET 3-2-1

Last updated: 01/02/2026

1. Your Privacy Matters

RESET 3-2-1 is committed to protecting your privacy and handling your personal information with care, transparency, and respect.

This Privacy Notice explains what information we collect, why we collect it, and how it is used when you interact with the RESET 3-2-1 website, programme, or tools.

2. Who We Are

RESET 3-2-1 is a digital wellbeing and lifestyle programme created and delivered by Catherine Raleigh.

If you have questions about this Privacy Notice or how your information is handled, you can contact us via the website contact form.

3. What Information We Collect

We may collect the following types of information:

Information you provide directly

  • Name and email address

  • Information submitted via contact forms

  • Questionnaire responses

  • Information shared during programme participation or support

Programme and tool usage

  • Engagement with programme materials

  • Voluntary entries made within tools such as SPARK (where applicable)

We only collect information that is necessary to support your experience within RESET 3-2-1.

4. Health-Related Information

Some information you choose to share may relate to wellbeing, lifestyle, or health context.

This information is:

  • shared voluntarily by you

  • used only to support your participation in the programme

  • never used for diagnosis or medical purposes

We do not sell or share this information with third parties.

5. How We Use Your Information

Your information may be used to:

  • Respond to enquiries

  • Deliver programme access and support

  • Personalise guidance where appropriate

  • Improve programme content and delivery

  • Meet legal or administrative obligations

We do not use your data for automated decision-making or profiling.

6. Legal Basis for Processing (UK & EU GDPR)

We process personal data on the following bases:

  • Consent – when you choose to submit forms or questionnaires

  • Contract – when you purchase or participate in the programme

  • Legitimate interests – to operate and improve the programme responsibly

You may withdraw consent at any time.

7. How Your Information Is Stored

Your information is stored securely using reputable digital platforms and reasonable safeguards.

We take appropriate steps to protect your data from unauthorised access, loss, or misuse.

8. How Long We Keep Your Information

We retain personal information only for as long as necessary to:

  • deliver the programme

  • meet legal or administrative requirements

  • provide appropriate support

You may request deletion of your data at any time, subject to legal obligations.

9. Sharing Your Information

We do not sell, rent, or trade your personal information.

Information is only shared where necessary to operate the programme (for example, secure digital platforms used for delivery), and only with providers who meet appropriate data protection standards.

10. Your Rights

Under UK and EU data protection laws, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Withdraw consent

  • Raise concerns about how your data is used

You can exercise these rights by contacting us via the website.

11. Cookies

This website may use essential cookies to ensure it functions correctly.

Where non-essential cookies are used, you will be given the option to manage your preferences.

12. Changes to This Notice

This Privacy Notice may be updated from time to time.
The most current version will always be available on the website.

13. Contact

If you have any questions about this Privacy Notice or how your information is handled, please use the contact form on the website.